Friday, April 28, 2006
The vast majority of the time, working in Info Technology is great. It's what I love to do, I work with great people, and I generally get all the cool toys before anyone else. I get to play with many programs across many systems, troubleshoot elusive software issues, and deal with broken Microsoft patches.
But the one thing I hate is terminations. I work with these people, make friends with them, usually know spouses and children by name. There is nothing worse than getting the phone call "I need you to terminate Joe's account NOW and lock his email NOW and forward me anything he might have sent today".
I've had users want to come over the desk at me to get thier "personal data" off of thier laptop. Somehow, the admonishment to remember firm policy regarding data on laptops doesn't seem to sway them.
Again, not fun.
I've had employees come to me three months later and ask "Can I look at the files on Joe's laptop?", which is usually about two months after I've re-imaged it and given it to someone else.
Yet again, not fun.
So what do I want? Not sure. How about a "magic packet" to send down the wire to the workstation, causing to to completly shut down? Nah, too hackable.
I'd rather just have fellow employees who don't screw up and get fired.